This policy governs the way we electronically collect and use information both online and offline, including when you visit our websites, use a MCCNO kiosk or use a MCCNO application (collectively referred to as the “MCCNO Website”). This Privacy Policy explains the types of personal data we collect, how we may use and share the data, and the privacy choices that you have with respect to our handling of personal data about you.
This Privacy Policy governs all persons (“Users” or “you”) who use the MCCNO Website. Please read the entire Privacy Policy carefully. By using the MCCNO Website, you agree to be bound by the terms and conditions of MCCNO’s Privacy Policy and Terms of Use* (collectively “MCCNO Policies”). If you do not agree with the MCCNO Policies, please cease all use of the MCCNO Website.
Please note that the MCCNO Policies may change from time to time without prior notice to you, and your continued usage after any changes represents your agreement to the new terms. Please review the Privacy Policy periodically for changes. If we make material changes to this policy, we will strive to provide notice ahead of such changes, such as through emails or through a notice on the MCCNO Website.
We collect and use the information you provide to personalize the MCCNO Website so that we can better meet your needs, fulfill your online order, facilitate customer service, inform you of business opportunities and promotional offers, analyze trends; collect statistics; prevent misuse; comply with legal obligations; and for general business operations.
Information about the content you visit and services you use may be used alone or in conjunction with information collected from other users to help MCCNO tailor the MCCNO Website to better suit the needs and interests of you and other Users.
The term “Personal Data” includes information that has been provided by Users through the MCCNO Website to MCCNO, when a User creates a MCCNO Website account, makes a purchase, communicates electronically with us, or otherwise. Personal Data does not include data from which you can no longer be identified due to encryption or anonymity.
We may collect Personal Data from various sources, including:
We maintain the data that you provide in databases that are secured using commercially-reasonable, industry standard protections. Our collection and use of visitor information varies with the type of visit or transaction.
When you order from the MCCNO website, you will need to provide your name, billing and shipping addresses, telephone number, email address, and credit card information to process your order. MCCNO does not access or receive your credit card information. Your credit card information is received directly by our third-party payment card processors and service providers to perform fraud detection and payment processing services. If your purchase is rejected by our website because it was detected as a possible fraudulent use of a payment card, and you are in fact the authorized user of the card, you can contact us at comm@mccno.com or call (504) 582-3000 for the issue to be evaluated and resolved. We will retain your name, billing and shipping address, telephone number, and email address provided for our records, in order to facilitate better customer service, and to inform you of our promotional offers. You may opt out of receiving these communications from MCCNO by following the instructions in those emails. You may also contact MCCNO at comm@mccno.com to request removal from MCCNO’s promotional communications lists.
MCCNO works with third-party contractors to process ticketing for certain events or registration for certain courses. MCCNO contractually requires its vendors to maintain the security of the information which you provide to them and restricts the vendors from using this information in any way not expressly authorized by MCCNO.
The Privacy Policy only applies to the MCCNO Website and not the services provided by third-party contractors or processors. To the extent that the MCCNO Website makes use of other applications or services, regardless of ownership by MCCNO, the Privacy Policy only applies to the MCCNO Website. The MCCNO Policies do not apply to third party services. We suggest contacting the third parties and any other utilized service or application directly for information on their privacy policies
Automatic Data Collection
As you navigate through and interact with the MCCNO Website, automatic data collection technology may be used to collect certain non-personal information about your equipment, browsing actions, and patterns. The information we collect automatically is statistical data and may include personally-identifiable information. This helps MCCNO improve the MCCNO Website and deliver a better, more personalized service, including enabling us to: estimate audience size and usage patterns; store information about your preferences, allowing us to customize the MCCNO Website according to your individual interests; speed up your searches; and recognize you when you return to the Website. The type of information that may automatically be collected includes: use information (e.g., traffic data, access times, logs, pages viewed, and other communication data and resources that you access and use); and device information (e.g., IP address, operating system, type of electronic device, unique device identifier, serial number, and browser type).
In order to perform this automatic data collection, we use various technologies including cookies and web beacons. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. In order to use all the features of the MCCNO website, we recommend that you accept cookies.
Specific instances where cookies are used include, but are not limited to the following:
Types of Information We Collect
The types of Personal Data we may collect may include:
From time to time, we may use or augment the personal information we have about you with information obtained from other sources, such as public databases, social media platforms and other third parties. For example, we may use such third party information to confirm contact or billing information, to verify professional affiliations or to better understand your interests by associating demographic information with the information you have provided.
How We Use Your Information
We may use the information we collect to:
In an ongoing effort to better understand and serve Users, we may conduct research on our Users’ demographics, interests and behavior based upon the data and information provided to us. This research may be compiled and analyzed on an aggregate basis, and we may share this aggregate data with our affiliates, agents, business partners, and any other party that MCCNO chooses to share the information in order to support MCCNO’s business goals and purposes.
The aggregate information does not identify you personally. We may use such aggregated information for our own legitimate business purposes without restriction.
We may also use your information to send you promotional communications, such as MCCNO Newsletters. You may opt out of receiving these communications from MCCNO by following the instructions in those emails. You may also contact MCCNO at comm@mccno.com to request removal from MCCNO’s promotional communications lists.
How We Share Your Information
We may disclose aggregate information about our Users and information that does not identify any individual without restriction.
Unless prohibited by applicable law, we reserve the right to transfer the information we maintain in the event we sell or transfer all or a portion of our organization or assets. If we engage in such a sale or transfer, we will – where required by applicable law – make reasonable efforts to direct the recipient to use your Personal Data in a manner that is consistent with this Privacy Policy. After such a sale or transfer, you may contact the recipient with any inquiries concerning the processing of your Personal Data.
We process your information given our lawful and legitimate interests in providing the public with access to our exhibitions, programs and membership. We may also process your information given our legitimate interest in undertaking marketing activities and collecting donations to promote and fund activities and programs in furtherance of our mission.
MCCNO will retain Personal Data for as long as is necessary for the processing purpose(s) for which the data was collected, and any other permissible, related purpose, including satisfying any legal, regulatory, accounting or reporting requirements. When we no longer need the personal information we collect, we either anonymize the information or securely destroy the information.
Content Submitted by Users
Some features of the MCCNO Website may allow you to post content on our websites or mobile apps, or social media pages (“User Content”). Content that you provide may be shared publicly or with other users or third parties.
The User Content that you submit is posted and transmitted at your own risk. Please be aware that no security measures are perfect or impenetrable. Additionally, MCCNO cannot control the actions of other Users with whom you may choose to share the User Content. In some cases, Users that you share and communicate with may download or re-share this content with others on and off of the MCCNO Website. Therefore, we cannot and do not guarantee that your User Content will not be viewed by unauthorized persons.
Employment and Internship Applications
If you apply for employment or an internship with MCCNO, we will use the information you provide to process your application, to monitor recruitment statistics, and to comply with government reporting requirements. If an applicant becomes a MCCNO employee or intern, MCCNO will maintain a record relating to that person’s employment or internship participation (including information collected via the employment or internship application) and may provide additional information about our data practices in connection with employee and intern data to the extent required by law.
Children Under 13
MCCNO does not knowingly collect Personal Data from children under age 13. If we learn that we have collected Personal Data from a child under the age of 13, we will delete that information as quickly as is practical. Visitors under 13 years of age should remember that they are required to obtain an adult’s permission before submitting any personal information to this or any other website
Individuals in certain jurisdictions, such as in the European Union, may have certain rights and choices regarding MCCNO’s processing of their Personal Data. Such rights may include the right to: (a) known what personal information MCCNO has collected about you; (b) update or correct such information if you believe there is an inaccuracy; (c) restrict the processing of your personal information; (d) request deletion of your personal information; (e) object to our use of your personal information; (f) request transmission of your personal information to another data controller; or (g) make a complaint about how we handled your personal information.
We reserve the right to verify your identity in connection with any requests regarding Personal Data to help ensure that we provide the information we maintain to the individuals to whom it pertains, and allow only those individuals or their authorized representatives to exercise rights with respect to that information. For questions regarding these rights or the Privacy Policy, or if you would like to exercise any of these rights provided under local law in your jurisdiction, please send us an email at comm@mccno.com.
If MCCNO relies on your consent for the processing of your Personal Data, we will obtain your consent at the time we collect your Personal Data. To the extent provided by applicable law, you may withdraw any consent previously provided to us, or object at any time on legitimate grounds, to the processing of your Personal Data. We will apply these preferences going forward. In some circumstances, withdrawing consent to our use or disclosure of your Personal Data will mean that MCCNO may no longer be able to provide you with services or information about programming or initiatives that may be of interest to you.
You may access the data we maintain about you by submitting a request to comm@mccno.com. Unless applicable law prohibits that disclosure, we will provide you with a copy of the Personal Data we maintain about you in the ordinary course of business, in a commonly used format. You may request to correct any errors in your Personal Data. We may reject your request to access or correct Personal Data, as permitted by applicable law. If we reject your request, we will notify you of the reason(s) for the rejection.
You may request that we delete your Personal Data. We may reject your request, as permitted by applicable law. For example, MCCNO may be required by legal, tax or other reasons to retain your Personal Data in its business or donation records. If we reject your request, we will notify you of the reason(s) for the rejection.
Exceptions
This Privacy Policy shall not apply to any unsolicited information you provide to us. This includes, but is not limited to, information posted to any public areas of the MCCNO Website, any ideas for new programs, exhibits, or modifications to existing services, posts made on MCCNO’s social media accounts, and other unsolicited submissions (collectively, “Unsolicited Information”), that by its nature is accessible or intended to be accessible to other users of the MCCNO Website.
All such Unsolicited Information shall be deemed to be non-confidential and we shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution. We cannot and will not be responsible for what third parties do with any User Data or other information that you choose to make publicly available. As such, we advise that you exercise great care in determining what information you choose to make publicly available through the MCCNO Website.
The MCCNO website may include links to websites operated by third parties over which we have no control. Once you leave the MCCNO website, the MCCNO Privacy Policy will not apply, and you access such sites at your own risk.
If you send an email to MCCNO, your message and email address may be saved and we may send you emails in order to respond to your message. Any material, business information, ideas, concepts, or other information sent to MCCNO by email will be treated as non-confidential and non-proprietary. We will only use the information provided in your email and your email address to improve the MCCNO website, services, and products, and to fulfill or respond to your requests for products, services, or information.
Please be aware that our site may contain links to other sites hosted by third parties. Different rules may apply to their collection, use, or disclosure of your personal information. While we attempt to facilitate access only to those third parties that share our respect for your privacy, we cannot take responsibility for the content, privacy policies, or practices of those third parties. We encourage you to review other websites’ policies before revealing any personally identifiable or sensitive information.
From time to time, MCCNO may invite you to participate in surveys posted on the MCCNO website or sent to you by email. You may decide whether you wish to complete such surveys, which may ask about your background, occupation, or similar questions. We use this information to help us better understand our audience, which in turn allows us to better meet your needs and interests. Information collected in these surveys is never sold, rented, or shared with third parties for marketing purposes, but we may share it with outside vendors to analyze the information we collect.
If you upload images to the MCCNO Website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the MCCNO Website can download and extract any location data from images on the website.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.).
Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Data Security
MCCNO takes reasonable steps to protect the Personal Data provided to us through the MCCNO Website from loss, misuses, and unauthorized access, disclosure, alteration, or destruction, including through restriction of access to Personal Data to our employees, contractors, agents, and consultants who need to know that information in order to operate, develop, or improve the MCCNO Website. MCCNO maintains reasonable administrative, technical and physical safeguards designed to protect the Personal Data we maintain. Despite these efforts, however, no organization, including MCCNO, can fully eliminate risks, guarantee the security of Personal Data, or ensure transmissions will be error-free. In particular, e-mail sent to or from MCCNO may not be secure. Therefore, you should therefore take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Data to us via the Internet.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the MCCNO Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the MCCNO Website. The information you share in public areas may be viewed by any User of the MCCNO Website.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to the MCCNO Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the MCCNO Website.
MCCNO operates its website and services from the United States of America and stores the information we collect in the United States of America. As such, the recipients of your Personal Data may be located outside of the jurisdiction where you personally reside. The laws of the United States may not provide the same level of protection as your home country. By providing us with information about yourself, you acknowledge the disclosure of such personal information to these recipients. Any processing of your personal information outside of your jurisdiction shall be in accordance with this Privacy Policy.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are residents of the State of California in the United States to annually request and obtain, at no charge, information about the personal information (if any) we have disclosed to third parties for direct marketing purposes in the preceding calendar year. This information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request to comm@mccno.com.
If you have provided us with your email address, we may send you emails in order to alert you to information, events, activities, or programs at or related to MCCNO that we believe may be of interest to you, or to alert you about sales or other promotional events at the MCCNO online store. If you do not want us to use your email address to contact you for these purposes, you may send an email message containing your name and postal address to comm@mccno.com.
Send your questions, comments, or concerns about our Privacy Policy or any other aspect of our website and services to comm@mccno.com or:
Privacy Officer
New Orleans Ernest N. Morial Convention Center
900 Convention Center Blvd.
New Orleans, LA 70130
*Terms of Use
Acceptance of Terms and Conditions
The New Orleans Ernest N. Morial Convention Center (“MCCNO”) provides this website (mccno.com) in support of its mission to deliver unrivaled results for our internal and external customers in safe, hospitable, exceptionally well-maintained facilities through innovative and collaborative efforts that contribute significant benefits to the New Orleans and Louisiana economy.BY ACCESSING THE MCCNO WEBSITE, YOU ACCEPT WITHOUT LIMITATION OR QUALIFICATION THESE TERMS AND CONDITIONS (the “Terms and Conditions”).MCCNO MAY REVISE THESE TERMS AND CONDITIONS AT ANY TIME, WHICH REVISIONS SHALL BIND YOU. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, PLEASE EXIT THE MCCNO WEBSITE NOW AND REFRAIN FROM FURTHER USE.
Protection of privacy
MCCNO is committed to protecting the privacy of its website visitors in accordance with applicable laws and regulations. All information gathered from you in connection with your use of the MCCNO website is governed by MCCNO’s Privacy Policy. Please note that the MCCNO website is not specifically dedicated to children and MCCNO does not actively solicit information from children. Children under the age of 13 are required to obtain permission from an adult before submitting information to the MCCNO website.
Trademarks
The names, titles, trademarks, service marks, and logos that appear on the MCCNO website are registered and unregistered marks of MCCNO, including but not limited to The New Orleans Ernest N. Morial Convention Center, and MCCNO (“MCCNO Trademarks”). You may not use the MCCNO Trademarks without MCCNO’s prior, written permission.The trademarks of third parties may also appear on the MCCNO website from time to time; you may not use these trademarks without prior, written permission of their respective owners. You acknowledge and agree that nothing on the MCCNO website grants, expressly or implicitly, by estoppel or otherwise, any right or license to use any of the MCCNO Trademarks or may be construed to mean that MCCNO has authority to grant any right or license on behalf of any third party trademark owner.
All content is protected by copyright laws
Images, text, software, documentation, electronic text and image files, audio and video files and clips, and other materials on the MCCNO website are protected by copyright laws and may be covered by other restrictions including for example, rights of privacy and publicity, as well.MCCNO retains all rights it may hold, including copyright, in data, image, text, and any other information contained in these files. Copyrights and other proprietary rights in the material on this website may also subsist in individuals and entities other than, and in addition to, MCCNO. MCCNO expressly prohibits the copying of any protected materials on this website, except for the purposes of fair use as defined in the copyright laws, and as described below.
Commercial use is prohibited
Unauthorized downloading, publication or exploitation of MCCNO’s files for commercial purposes is specifically prohibited. Anyone wishing to use any of these files or images for commercial use, publication, or any purpose other than fair use as defined by law, must request and receive prior permission.
Reservation of rights
All rights not expressly granted by MCCNO herein are specifically and completely reserved. Nothing on the MCCNO website or in these Terms and Conditions grants, expressly or implicitly, by estoppel or otherwise, any right or license to use any content or property of any third party, or may be construed to mean that MCCNO has authority to grant any right or license on behalf of any third party.
Submissions
Any communication or material you post, transmit, or distribute to the MCCNO website by electronic mail or otherwise, including any data or other content, questions, comments, suggestions, or the like, is and will be treated as, nonconfidential and nonproprietary. Anything you transmit or post may be used by MCCNO or its affiliates for any purpose, including but not limited to, reproduction, disclosure (to law enforcement entities or others), transmission, publication, broadcast, and posting. Furthermore, MCCNO is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the MCCNO website for any purpose whatsoever including but not limited to, developing, manufacturing, and marketing products using such information.
Warranty and indemnification
By using the MCCNO website in any manner, you represent and warrant that your use will be consistent with these Terms and Conditions, including Fair Use. You agree to indemnify, defend, and hold MCCNO, its affiliates, trustees, directors, officers, employees, or agents harmless from all claims, causes, costs, expenses, fees (including reasonable attorneys’ fees), judgments, liabilities, losses, and damages arising from or relating to your use of the MCCNO website.
DISCLAIMER OF WARRANTIES
MCCNO PROVIDES THE SITE ON AN “AS IS” BASIS. YOUR USE OF THE SITE, CONTENT, AND COMPILATION IS AT YOUR OWN RISK. MCCNO DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, COPYRIGHT OWNERSHIP AND/OR NONINFRINGEMENT OF COPYRIGHTS OR OTHER THIRD PARTY PROPRIETARY RIGHTS. MCCNO DOES NOT WARRANT THAT THE SITE WILL PROVIDE CONTINUOUS, PROMPT, SECURE, OR ERROR-FREE SERVICE. MCCNO MAKES REASONABLE, ONGOING EFFORTS TO REVISE AND UPDATE THE SITE, BUT ASSUMES NO LIABILITY FOR ANY ERRORS OR OMISSIONS, INCLUDING THE INACCURACY OF CONTENT, OR FOR ANY DAMAGES OR LOSSES THAT YOU OR ANY THIRD PARTY MAY INCUR AS A RESULT OF THE UNAVAILABILITY OF THE SITE. MCCNO ASSUMES NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR, ANY DAMAGES TO, OR VIRUSES MAY AFFECT, YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ARISING FROM YOUR USE OF THE SITE, INCLUDING BUT NOT LIMITED TO THE REPRODUCTION OF THE CONTENT OR COMPILATION.
LIMITATION OF LIABILITY
NEITHER MCCNO, ITS AFFILIATES, TRUSTEES, DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS SHALL HAVE ANY LIABILITY FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION, ANY DIRECT, INDIRECT, INCIDENTAL, COMPENSATORY, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) ARISING FROM OR RELATED TO YOUR USE OF THE SITE, CONTENT, AND/OR COMPILATION.
Severance and waiver
You acknowledge and agree that in the event any provision of these Terms and Conditions shall be held by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, in any respect, the validity, legality, and/or enforceability of the remaining terms and conditions contained herein shall not in any way be affected or impaired thereby. In such event, the parties agree that such invalid term(s) or condition(s) shall be validly reformed by the court to as near approximate the intent of the parties as reflected in the provision, and if unreformable, shall be severed and deleted from these Terms and Conditions. MCCNO’s failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision unless agreed to in writing by MCCNO.
Venue and choice of law
These Terms and Conditions and any counterparts, amendments, or revisions thereto shall be governed and construed in accordance with the laws of the State of Louisiana, without regard to principles of conflicts of laws. Any case, controversy, suit, action, or proceeding arising out of, in connection with, or related to this Agreement shall be brought in any Federal or State court located in Orleans Parish and the State of Louisiana, and the parties hereby waive any objection that they may have to personal jurisdiction in these courts.
Entire agreement
These Terms and Conditions are the complete statement of the agreement of the parties with respect to the subject hereof and supersede all prior agreements and understandings between the parties hereto with respect to the subject hereof. In order to be binding, any amendment or modification of this Agreement must be effected by an instrument in writing signed by the parties.